Category Archives: Customer Service

Keep Those Gutters Clean!

A little maintenance goes a long way

Gutters are one of those components that easily get overlooked.  That is until, they begin to backup and overflow with heavier rains.  Often times the gutters have some form of guard preventing leaf and trash build up, but even these usually still require some maintenance.

I can tell you that I have seen many a gutter growing “vegetation”.  That’s right enough trash has built up to allow plants and even small trees to grow in the gutters.  When trash is allowed to build up in your gutters you are asking for trouble.  First the flow of water from the roof during a rain shower is affected.  The blockage can quickly move to the downspouts which escalates the problem.  Second the additional weight of the trash, some of which is granules from the asphalt roof shingles, can actually cause the gutters to sag away from the cornice work.  That’s where the real problems begin.  Now you can find water getting into the sub fascia and primary framing to the structure.  The repairs at this point are often very costly.

The good news is with some routine maintenance, you can avoid the damages described above.  You should have the gutters on you home inspected by a professional at least once a year for proper flow.  Most of the time this inspection includes removing any debris retained in the gutters and downspouts and then flushing the same with a stead flow of water to ensure proper drainage.  Your home is one of your best investments; take time to look around today if you spot leaves or debris covering the gutters give Quinta Contractors a call at 901.368.5609 or at 615.609.7966 in Nashville and we will gladly perform these services and much, much more.

By:

Bryan Holloway

Building Relationships

Building relationships is a major focus of our customer service goals.  We have numerous examples of how a small project completed led to respect and trust from the client for Quinta Contractors, LLC, which in turn encouraged that client to chose us to perform much larger jobs.  A successful remodel requires a consistent, parallelled level of trust between the contractor and the client.

We strive to present the best quality of materials available matched with superior craftsmanship to complete the individual tasks which together make a remodel.  When we undertake a project, we have entered the inner sanctum (if you will) of that client; this is their castle.  We pride ourselves on encouraging each of our folks to treat the home and it’s surroundings with the utmost respect.

We start the process of each major project by interviewing the client(s) to determine their needs and goals. Providing  the client with a reasonable idea as to the feasibility and cost of their desired changes at this stage determines whether or not we move forward.  The next step is returning a budget and a solid scope of work which upon the client’s approval will guide us all in the days to follow.  Keeping the contractor, client(s), and sub-contractors on the same page is essential.  Often times the scope of work dictates that blueprints will be required, especially when an addition is part of the renovation.

We believe that our commitment to customer satisfaction is unparalleled in the industry.  The attitude of flexibility is communicated to all those involved in the process.  The project sometimes lends itself to unscheduled changes at the request of the client, as they see the spaces in their home undergoing the planned transformations.  We are more than willing to accommodate these changes.

We know that the character of the company is revealed as we strive together to bring quick resolutions to each care or concern presented by the client.  Treating you and your home with the due respect is a priority for each of us at Quinta.  You do have a choice in contractors and we trust that by choosing Quinta Contractors, you will be pleased with the service you receive and your completed renovation now and for years to come.

by:

Bryan Holloway

Hail Damage

Spring has arrived and brought with it a fair share of storms with strong winds and damaging hail.  These winds and hail are capable of devastating your home and property.  The shingles on your roof are the most susceptible to hail and strong winds.  Quinta Contractors, LLC stands ready to re-roof, rebuild, and restore your home.

Hail in hand

 

 

Should you find yourself as a victim of one of these storms, you should contact your insurance company to open a claim.  The insurance company will assign an adjuster who will provide you with a scope of claim.   The repairs to your home within these claims must be handled by a licensed contractor.  Home owners filing a claim for the first time often find the language such as deductible and depreciation as used in the insurance papers to be very confusing.  We have professionals trained to review your paperwork.  We do work with all insurance companies.

Quinta Contractors will communicate on your behalf with your insurance company to insure that your claim is properly adjusted.  Basically, we are in your corner to make sure that the repairs are done properly and that your deductible is the most you have to pay.  Often times our rebate programs can keep your out of pocket expense at $0.00.

Roofing contractors will flood our area from out of town and provide sloppy work at best. Quinta remains locally owned and operated and has served the Mid-South for over 12 years.  You can be assured that we are truly Your best choice for home repairs and improvements.

By:

Bryan Holloway